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  3X Guardian

Protect Your Tech. Power Your Performance.

3X Guardian is your always-on IT and network watchdog—proactively managing your vendors, circuits, and IT systems so you can stay focused on running your business. From billing audits to rapid escalation and service credit recovery, we act as your advocate every step of the way.

What’s Included:


Network Circuit Management

Provision, modify, and monitor all your internet and private network circuits. We validate invoices, track service quality, and escalate outages.


MSP Validation & Troubleshooting

Hold your managed service providers accountable. We review SLAs, validate service delivery, and provide Tier 2 support documentation.


Vendor Liaison

No more waiting on hold—our team manages tickets, escalations, and multi-vendor coordination on your behalf.

Service Overlay

Ensure smooth service transitions. We handle onboarding, disconnects, change orders, and configuration validation.


Customer Satisfaction Oversight

Quarterly business reviews, SLA tracking, and performance reporting to ensure you get what you pay for.


Credit Negotiation

We identify billing errors and pursue credits with vendors—putting money back in your pocket.


Voice & Phone System Support

Need help with VoIP or PBX? We support provisioning, onboarding, and issue resolution.


General IT Support

On-demand technical assistance for anything else you need—just ask.

Let 3X Guardian take the burden off your plate—so your infrastructure, vendors, and support work as hard as you do.

Let's Talk

Peace of Mind

With 24/7 proactive monitoring, we catch problems before they impact your business.

Savings

Dispute incorrect bills and recover thousands in service credits and overcharges.

Operational Efficiency

Let us manage the vendor chaos while you keep your team productive.

Better ROI

Make sure your IT providers actually deliver on their promises.

  Frequently Asked Questions
  Frequently Asked Questions

  • Who is 3X Guardian for?

    It’s ideal for businesses that rely on multiple IT vendors or managed service providers (MSPs), but don’t have the time or expertise to track performance, handle outages, or resolve billing issues. Whether you have an in-house IT team or not, 3X Guardian acts as an extension of your operations.

  • How does 3X Guardian help save money?

    We catch billing discrepancies, identify underperforming services, and negotiate service credits. Our team reviews your invoices, verifies contract compliance, and ensures you’re not overpaying for services or features you don’t use.

  • Can 3X Guardian replace my IT department?

    It can supplement or fully replace your IT department, depending on your needs. We offer everything from vendor management and troubleshooting to general IT support and system onboarding.

  • What makes 3X Guardian different from a traditional MSP?

    Unlike traditional MSPs that may also sell you services, 3X Guardian is vendor-agnostic and client-first. Our job is to advocate for you, not your provider. That means unbiased analysis, proactive management, and transparent reporting.

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"Our experience with 3X COM has been nothing short of remarkable. They not only addressed our immediate concerns but also provided a comprehensive solution that exceeded our expectations. The savings realized and the newfound peace of mind regarding cybersecurity are invaluable to our operations. We now operate efficiently, securely, and with confidence, thanks to 3X COM."

Yolanda Cole

Chief Admin Officer

Leading the Way in Technological Innovation

3x Alliances